John Tanner IIIGlobal Vice President of Support Services |
“To deliver a high level of valuable service you have to be knowledgeable, willing to serve others, and be an honest and good partner with your customers. My personal motto is to be as good as the best or better – and I bring that concept into my daily work. It's great to be in a place where Siebel customers can experience the highest levels of customer support – at a greatly reduced price.”
John Tanner has global responsibility for all TomorrowNow service and support delivery for Siebel products, including hiring and retaining top Siebel support service professionals.
John has more than 12 years of experience in the technical support and service delivery industry. Besides managing service delivery, John has been responsible for leading strategic and organizational change management, global product support planning, and managing service delivery quality enhancements.
John’s technical support background and leadership roles have provided the practical experience to understand the complexity of customer relationship management software, and what customers need from their software support team.
John holds a Bachelor of Arts in Business Management from North Carolina State University in Raleigh, NC and several professional certifications.