TomorrowNow Achieves Record Growth In New Business For 2006 |
Customer Satisfaction Results, Global Infrastructure and Financial Strength Drive Demand for Third-Party Maintenance and Support
BRYAN, Texas – Feb. 5, 2007 – TomorrowNow Inc., the most-experienced provider of third-party maintenance and support for enterprise software applications, saw a 65 percent increase in clients in 2006, for a total of 280, making last year the most significant period of growth in the company’s nine-year history.
The company’s growth is largely due to increased worldwide demand for more personalized support services from more-focused, third-party alternatives with proven customer satisfaction, global infrastructure and capabilities and financial strength. Those features guarantee that TomorrowNow is a safe alternative-support option for stable legacy applications. In 2006, TomorrowNow extended its reach into new markets and grew its existing customer base, as well, experiencing client growth in all regions of the Americas, Europe and Asia-Pacific.
Contributing to TomorrowNow’s growth were key new client wins in the Americas, such as Abbott Laboratories Ltd; AFLAC, Fairchild Semiconductor, Hitachi Global Storage Technologies, Mutual of Omaha, Remy International Inc. and Wendy’s International Inc. In Australia, key wins included Caterpillar Underground Mining Pty Ltd and CSBP Ltd. In Europe, the company added BASF AG, DHL Container Logistics, Hyundai Motor (UK) Ltd, and IMCD Group. New clients in Singapore include BBS Electronics Pte Ltd, PCI Ltd and Universitas 21.
“We knew that making the move to a third-party vendor would save us substantial amounts of money, but we wanted to make sure it did not compromise support,” said Michael Mills, manager of global IT - HR and operations at Remy International Inc. “TomorrowNow was the vendor that rose above all others, providing unprecedented expertise.”
TomorrowNow is focused on providing quality support services for Siebel, J.D. Edwards and PeopleSoft applications at half the cost of vendor maintenance fees. With the savings, TomorrowNow clients can take more control of their enterprise software strategy and invest in projects more relevant to their business objectives.
“We switched to TomorrowNow to immediately reduce our total cost of ownership, allowing us to refocus our resources on our core business competencies, and to delay upgrades on the product lines for now,” said Jim Ward, director of solutions delivery, Wendy's International Inc.
One of the factors contributing to TomorrowNow’s growth is its ability to provide customers with the security of getting support services from a company with a global footprint and a proven infrastructure, which is also a financially backed subsidiary of SAP.
“Our increase in stand-alone contracts attests not only to the success of our growth strategy, but also to a broad global interest in our services,” said Andrew Nelson, president and CEO of TomorrowNow. “We are seeing greater market demand for our services, higher numbers of customer wins and longer support contracts. Hundreds of organizations have switched to TomorrowNow because they now have a safe alternative to vendor support and are no longer subject to future product uncertainty. In addition to significantly reducing their IT support costs, TomorrowNow customers can buy time to determine their future migration paths, rather than pre-funding applications that they don’t sufficiently understand or value.”
As the pioneering leader in third-party maintenance and a wholly owned subsidiary of SAP, TomorrowNow is the most trusted third-party support provider of mission-critical support expertise and offers stability to its clients through its long-term financial strength. With more than 280 satisfied clients, TomorrowNow has proven its effective service delivery and has delivered thousands of fixes and more than 800 tax updates to its clients around the world. In addition, TomorrowNow promises response times within 30 minutes, but the average response time for the company has been about eight minutes. The company is staffed by veteran software engineers with an average of nine years of experience working on Siebel, J.D. Edwards and PeopleSoft applications. TomorrowNow has offices in Texas, California, North Carolina, Georgia, Colorado, the UK, the Netherlands, Singapore and Australia.
About TomorrowNow, Inc.
TomorrowNow, Inc. is the most experienced third-party provider of Siebel, J.D. Edwards, and PeopleSoft software maintenance and support. TomorrowNow Support Services offer up to 10-year support periods with new fixes, 24x7 product support with a 30-minute response time, quality tax and regulatory updates, highly responsive support engineers, and significant financial savings. Fortune 500, mid-market, and public sector organizations from nearly every industry sector have selected TomorrowNow as their maintenance and support vendor of choice. Please visit our Web site at www.tomorrownow.com to learn more about TomorrowNow Support Services, our clients, and see what's being written about TomorrowNow; or contact us at 1-979-691-4100 or by email at: info@tomorrownow.com.
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Copyright © 2007 TomorrowNow, Inc. All rights reserved.
Press Contacts:
Dabney Oliver
Loomis Group
oliverd@loomisgroup.com
415-882-9494
Lesley Loftus
TomorrowNow
lesley_loftus@tomorrownow.com
+44(0) 7960 247 411