TomorrowNow Further Extends Global Reach, Opens Mexico City Office to Serve Growing Client Base |
Ten Organizations with Mexico Operations Now Using TomorrowNow To Cut Support Costs by 50 Percent
Mexico City — May 8, 2007 — TomorrowNow, Inc., the most experienced provider of third-party maintenance and support for enterprise software applications, today announced the opening of its new office in Mexico City, further extending the company’s global reach. TomorrowNow provides enterprise software application support to 10 major PeopleSoft, J.D. Edwards and Siebel corporate customers in Mexico.
TomorrowNow’s Mexico operations provides clients in Mexico with high-quality support services at 50 percent less than they traditionally would pay for vendor maintenance and support. TomorrowNow has a worldwide presence and provides services to companies such as ArvinMeritor, Basler Electric Co., Honeywell International and others with operations in Mexico.
Ruben Laguna, an IT industry veteran with more than 13 years experience, will lead the Mexico City office as senior account executive. Laguna previously held positions at J.D. Edwards, i2 Technologies, and BearingPoint in Mexico.
“In Mexico, industries need better maintenance and support services from their enterprise software vendors,” Laguna said. “TomorrowNow offers companies solid, dependable support at lower costs. Our existing clients throughout Mexico welcome TomorrowNow’s approach to keeping their systems current while providing them with excellent customer service at an affordable price.”
With more than 310 satisfied clients worldwide, TomorrowNow has proved its effective service delivery and provided thousands of fixes and more than 1,000 tax updates to its clients around the world. In addition, TomorrowNow offers 24x7 product support with contractually guaranteed 30-minute response times. The company is staffed by veteran software engineers with an average of nine years of experience working on PeopleSoft, J.D. Edwards, and Siebel applications, earning the company one of the highest customer satisfaction rates in the IT industry.
“We are seeing greater market demand for our services,” said Andrew Nelson, TomorrowNow president and CEO. “Hundreds of organizations have switched to TomorrowNow because they now have a safe alternative to vendor support and are no longer subject to future uncertainty. Clients are reinvesting their savings to new solutions or needed projects. Our operations in Mexico will give other organizations the opportunity to reduce their support costs and take the time needed to determine the best enterprise software strategy rather than pre-fund applications they don’t need or value.”
About TomorrowNow, Inc.
TomorrowNow's clients save up to 50 percent on support costs and are able to take control of their enterprise software strategy. As the pioneering leader in third-party maintenance, TomorrowNow is the most trusted third-party support provider for J.D. Edwards, Siebel, PeopleSoft and Baan applications. TomorrowNow consistently achieves high customer satisfaction scores due to the deep product knowledge and experience of its support engineers, its leading support technology and its passion for customer service. Fortune 500, mid-market and public sector organizations in a wide range of industries have switched their support to TomorrowNow for 30-minute response times, 24x7 product support, quality tax and regulatory updates, and up to 10-year support periods with new fixes. TomorrowNow was founded in 1998 and is headquartered in Bryan, TX with offices throughout the Americas, Europe and Asia. For more information, visit www.tomorrownow.com.
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Copyright © 2007 TomorrowNow, Inc. All rights reserved.
Press Contacts:
Dabney Oliver
Loomis Group
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415-882-9494
Christian Bateman
Loomis Group
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Lesley Loftus
TomorrowNow
lesley_loftus@tomorrownow.com
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